Shipping & Returns
Shipping Policy
1. Processing Time: Orders typically ship within 15-30 as your order is made on request.
2. International Shipping: We ship worldwide, with delivery times varying by destination.
3. Tracking: Track your order with a provided tracking number once shipped.
4. Address Accuracy: Ensure accuracy to prevent delivery issues.
5. Delivery Exceptions: We're not liable for delays due to unforeseen circumstances.
6. Lost Packages: Contact us for assistance with lost or missing packages.
10. Costs: Shipping costs are based on weight, destination, and chosen method, displayed at checkout.
For further queries, reach out to us.
Thanks for choosing Lineup Clothing
Return & Exchange Policy
1. Eligibility: We accept returns on most items within 30 days of purchase. To be eligible for a return, your item must be unused, unwashed, and in its original condition.
2. Initiating a Return: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return your item.
3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping service and purchasing shipping insurance for your protection.
4. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Exchanges: If you would like to exchange an item for a different size or colour, please contact us to arrange the exchange. Exchanges are subject to availability.
6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as necessary.
7. Non-Returnable Items: Some items are non-returnable, including gift cards, final sale items, and items purchased during clearance or promotional sales.
8. Policy Changes: We reserve the right to update or modify our return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any further questions or need assistance with a return, please don't hesitate to contact our customer service team. Thank you for shopping with us!
Lineup Clothing